ERP For Service Businesses
Connect service quotations, customer projects, tasks, time entries, invoices, expenses and payment records in Grocom ERP.
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Start With The Agreement
A clear quotation and customer record reduce confusion about what the engagement includes. Use the project record to organise delivery and keep the agreed commercial scope available when reviewing work.
Distinguish Work From Billable Work
Completed tasks and recorded hours describe delivery activity. Billing should follow the agreed scope, approved time or milestone arrangement. Review those conditions before preparing the invoice.
Review Collection As Well As Delivery
A completed project can still leave unpaid invoices or unrecorded expenses. Compare billing, customer receipts and costs when reviewing the business result.
A Practical Workflow
- Set up the customer and agreed quotation.
- Create the project and delivery tasks.
- Record time and expenses and review approved billing.
- Record customer receipts and review project activity.
A fixed-fee engagement of ₹25,000 should not be billed again purely because a team also records its hours. Use timesheets to understand effort, while invoicing according to the customer agreement.
What To Check Before You Start
Test the required service documents and billing process during the trial. Specialist professional compliance, external scheduling and automated device tracking should not be assumed.
Explore the workspace previews, review the current plans and activation terms, or contact Grocom support to discuss a requirement. The product FAQs explain imports, access and current integration limits.
Your Questions, Answered
Can I Use Grocom Without Stock Modules?
The owner can switch modules and submodules off in Settings to focus the workspace on service delivery.
Can I Manage Projects And Billing Together?
Project, task, timesheet, invoice and payment tools are available within Grocom.
Can I Get A Custom Workflow?
Contact support to discuss requirements and receive a quote for an agreed customisation scope.
